Please read before Purchasing
Due to the overwhelming demand for deliveries across Canada, as well as modified practices by our shipping partners to keep their workforce and customers safe, customers should anticipate parcel delays for the foreseeable future. Canada Post is responding to unprecedented parcel volumes and has suspended all service guarantees, including Express post. Therefore, we are unable to give you an accurate estimate of your parcel’s arrival date. Please use the provided tracking information to check online for the most up to date information on the shipment. Delays of several days or even weeks are not uncommon at this time. We appreciate your patience and understanding.
We will continue to be here to support you as our customer, before, during, and after the buying & shipping process. Thank you for being our customer, and we appreciate your support more than ever at this time.
Currency Exchange Rates
Almost all of the products UNIQ Performance sells are manufactured in the United States. Because we are so reliant on US manufacturers, we are also vulnerable to fluctuations in the currency exchange rate. This is why you will sometimes see sudden changes in price on the website.
Due to the volatility of the Canadian dollar, we might not be able to update all prices right away. When this happens, we may need to charge you additional money in order to complete an order that you placed (otherwise, we will be losing money on the order). The additional charges will only cover the cost of the product (we will not be making a profit on the sale). If you do not wish to pay the differences, we can cancel the order with no questions asked. You will be refunded to your original method of payment.
Keep in mind that despite the currency fluctuations, you are still paying a lower price than if you order directly from the US.
All content included on this site, such as text, graphics, logos, button icons, images,
audio clips and software, is the property of uniqperformance.ca or its suppliers
and protected by U.S, Canadian and international copyright laws. Any unauthorized use
of the materials appearing on this site may violate copyright, trademark and other
applicable laws and could result in criminal or civil penalties. All software used on
this site is the property of uniqperformance.ca or its software suppliers and protected
by U.S., Canadian and international copyright laws and may not be reproduced, modified,
distributed, transmitted, or republished. uniqperformance.ca and all titles, characters,
names, graphics and icons are service marks, trademarks, and/or trade dress of
uniqperformance.ca. All other trademarks, product names and company names or logos
herein are the property of their respective owners.
All customers must pre-pay for all products. This is because each product is
specially ordered and manufactured.
Special orders cannot be returned. There is no return for any parts that have been
used, modified, painted, or installed. Defective items may be exchanged for the same
item only. All returns must be authorized and approved by uniqperformance and is
subject to a 30% restocking fee, and shipping and handling fees are non refundable.
All return requests must be made within 3 days after receiving order. All approved
returns must be returned to uniqperformance.ca in unused and unaltered condition with
original packaging. Please insure that product is very well packaged. Buyer is
advised to insure the returned goods for their full value for his or her own
protection. Refunds will not be issued on returns that are damaged during shipping
back to uniqperformance.ca. In the event that damage does occur, a refund will be
issued when a claim has been settled with the carrier. Failure to comply with this
return policy will result in a refusal of the shipment and will be returned to
customer at his/her own expense.
Some products may be damaged during transit. Inspect all packages immediately in the
presence of the delivery person. Do not sign delivery receipt until all packages have
been inspected. In the event that damage has occurred, note any damages and
irregularities, such as crushed, torn, punctured, or broken parts on both the
packaging and the product on the freight bill or receipt at the driver's presence.
Have the driver sign it as verification of defective merchandise. Retain all boxes and
other packaging material as package may be subject to inspection by the carrier. Call
uniqperformance.ca within 24 hours to file a claim request. Failure to comply with
this policy may result in a denial for damage claim. The damage claim needed to be
filled directly with the transport company and not with uniqperformance.ca. Refusing a
non-damaged item will result in no credit being issued. uniqperformance.ca is NOT
responsible for damaged products.
Warranty and Liability
Items sold by uniqperformance.ca may not be legal for street use in all states,
provinces, territories. It is the buyer’s responsibility to comply with applicable
transportation laws. All products sold by uniqperformance.ca are sold “as is” to the
customer. uniqperformance.ca does NOT offer warranty on any of the products sold. If
warranty is offered by the manufacturer, warranty documentation will be sent with the
product. All products sold by uniqperformance.ca are aftermarket products and are
intended for off-road or show use only. Buyer also understand that due to strict U.S.
Federal and State Safety crash guidelines, uniqperformance.ca is not liable for any
damages or injury as a result of these products. Removal of reinforcements, bumpers,
turn signals, and other safety equipment on the vehicle is the responsibility of the
buyer. uniqperformance.ca will not be responsible for your own actions.
uniqperformance.ca is not responsible or liable for any damages or possible injuries
incurred upon possible accidents due to driver error, incorrect installations, bad
judgment, act of nature, labour disputes, supplies or materials shortage, acts of
local, state, national, civil, or other authorities or public agencies; utility or
communication failures, accidents, strikes, transportation problems, or any act or
cause that does not normally occur in the ordinary course of uniqperformance.ca. The
Buyer understands that all products require some prep work before paint; we are not
responsible for any extra incurred fees, material fees, storage fees for unexpected
labour your body shop and or paint shop charges. The Buyer understands
uniqperformance.ca are not responsible or liable for any vehicle delivery fees,
transportation costs, towing fees or incurred damages for bringing vehicle to a body
shop for installation, paint and or body modifications.
All products require professional installation. Minor adjustments may be necessary.
These are normal installation steps. Therefore it is NOT considered to be defective.
Pictures are required to demonstrate true defects on products prior to return.
See below for information on our return policies.
If the buyer receives an incorrect item due to uniqperformance.ca error, the buyer
must inform and call uniqperformance.ca within 3 days of receipt of shipment. Please
call for details.
We are not responsible for any typographical errors. In the event a product is listed
at an incorrect price or with incorrect information due to typographical error or
error in pricing or product information received from our suppliers,
uniqperformance.ca shall have the right to refuse or cancel any orders placed for
product listed at the incorrect price. uniqperformance.ca shall have the right to
refuse or cancel any such orders whether or not the order has been confirmed and your
credit card charged. If you have a question about our products or prices, please
contact us before purchasing. Prices subject to change without notice. Thank you for
taking the time to read our terms and conditions. Our staff at uniqperformance.ca
wishes you a great shopping experience. If you have any questions regarding terms and
conditions please feel free to contact us at: firstname.lastname@example.org
ALL ORDERS ARE PROCESSED ONLINE AND NO LOCAL PICKUP IS AVALIABLE
PLEASE NOTE: PAYPAL PAYMENTS CAN ONLY BE SHIPPED TO ADDRESS WHICH IS LINKED TO YOUR PAYPAL ACCOUNT AND NOT AN ALTERNATIVE ADDRESS.VIA CARDS ALSO HAVE TO HAVE A VERIFIED ADDRESS THATS LINKED TO THE CREDIT CARD NOT ALTERNATIVE ADDRESS
PREPAID VISA CARDS ARE NOT ACCEPTED..
METHOD OF PAYMENT IS THROUGH PAYPAL,VISA,MASTERCARD AND EMAIL MONEY TRANSFER ONLY.
VISA/MASTERCARD ADDRESS MUST MATCH WITH CREDIT CARD ONLY IN ORDER TO PROCEED WITH YOUR ORDER
INTERNATIONAL SHIPPING: All duties and taxes are the customer's responsibility.
Shipping quotes from the UNIQ Performance website are for US lower 48 states and Canada ONLY.All other Countries PLEASE Email us for Shipping Quote....
WITH ANY PRODUCTS SHIPPED BY FREIGHT SERVICE UPON DELIVERY YOU MUST OPEN THE PACKAGE WITH DRIVER PRESENT ON THE SPOT AND INSPECT FOR ANY DAMAGES TO THE PRODUCT.
IF THERE IS DAMAGE ITEM IS TO BE RETURNED TO THE DRIVER TO SEND BACK AND ALSO TO NOTIFY UNIQ PERFORMANCE IMMEDIATELY